Privacy Policy

Beal’s Lobster Pier Privacy Policy

We value your trust and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this policy to learn about our privacy practices. By visiting this website, you are accepting the practices described herein.

What information we collect from you

We receive and store any information you enter on our website or give us in any other way such as in person at our restaurant, via email, or via direct mail. This includes information that can identify you (“personal information”), including your first and last name, telephone number, postal and email addresses, and billing information (such as credit card number, cardholder name, and expiration date). You can choose not to provide information to us, but some information about you is required in order for you to participate in a survey or contest; ask us a question; or initiate a payment transaction.

As a user you can set your browser to notify you when a cookie is sent or to reject cookies from all websites.

Information from Other Sources

We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners, and other third-party sources and add it to your account information. Examples of information we may receive include contact information, email views, and other information.

Non-Personal Information – Cookies and IP Address

We automatically collect non-personal information about your session when you visit this website such as IP address, web browser, and referring website. We also may collect information about your activity on our site like the pages you visited and the products you purchase. Our goals in collecting this automatic information include helping update our web content based on user preference and gathering market information about products being sought out.

How we use your information

We use other information about you for the following general purposes: to provide you with the products you request; to provide you with product updates; to manage your account, including processing bills; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products and website; to notify you about special offers that may be of interest to you; to otherwise customize your experience with this website; to solicit information from you, including through emails and online surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

We use Authorize.net as a gateway to process payment for online orders including gift cards, live lobsters, and merchandise in our Beal’s At Home shop. Authorize.net may collect sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing transactions. Learn more about Authorize.net’s Privacy Policy here.

We use ShopKeep to manage in-store orders and to email receipts, if requested by the customer, for in-store food and merchandise purchases. ShopKeep may collect your email address and order information for the purpose of completing transactions. By providing your email address, you may receive special news and updates from Beal’s Lobster Pier via email periodically. You can remove yourself from our email list or update your email preferences anytime by sending a request to the contact information at the bottom of this page. Learn more about ShopKeep’s Privacy Policy here.

We use ChowNow as a gateway to process payment for online takeout orders. ChowNow may collect sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing transactions. Learn more about ChowNow’s Privacy Policy here.

Transfer of Business Assets

As we continue to develop our business, we may be acquired, merge with another business, or acquire or buy other businesses or assets. In such transactions, both personally and non-personally identifiable information will likely be one of the transferred assets.

Sharing and usage

We will never share your individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How we protect your information

We want you to feel confident about using Beal’s Lobster Pier’s website. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us.

Children’s privacy

This is a general audience website and does not offer services directed to children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

External Links

If any part of this website links you to other sites, those sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Visiting our website from outside the United States

If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. Although data protection and other laws of the United States may differ from those in your country, please be assured that we take steps to ensure that your privacy is protected.

Changes to this Privacy Policy

We may update this Privacy Policy in the future. Please visit us often to learn more about any future privacy updates.

Opt-Out

You may elect to opt out from our email communications. Every marketing email message from Beal’s Lobster Pier offers an opt-out link. If receiving emails directly from our staff, you may simply reply and request to be removed from the communications list. You may also update your contact information, or request to be removed from future communications by emailing us at justin@bealslobster.com or by sending a request in writing to:

Beal’s Lobster Pier
182 Clark Point Rd.
Southwest Harbor, Maine 04679

Any Questions?

If you have questions about this Privacy Policy, please contact us at:

Beal’s Lobster Pier

182 Clark Point Rd.

Southwest Harbor, Maine 04679